Introduction

This Payment Policy sets out the terms and conditions for payments with NBN23 (“we”, “us”, “our” or “the Company”). By subscribing to our services through our website (“www.dbbarea.com”), you agree to this Payment Policy.

2. payment methods

2.1. Accepted payment methods:

We accept the following payment methods for the purchase of subscriptions:

• Credit cards (Visa, MasterCard, American Express, etc.)
• Debit cards
• Stripe

2.2. Payment information:

You must provide valid and accurate payment information. By submitting payment information, you authorize NBN23 to collect the full amount of the subscription using the selected payment method.

When using the virtual POS system for card payment, you will be redirected to a page controlled by the bank to process the payment via its payment gateway. We therefore inform you that the Bank’s virtual POS integrates the functionality of secure electronic commerce (CES) to provide the purchase process with a high level of security and payment protection. During the electronic payment transaction, the Bank collects connection and IP address information, device information, email address, cell phone number, navigation data and transaction data, as well as other accessible online connection and channel data required by VISA Secure / Mastercard Identity Check security protocols to detect and prevent unauthorized or fraudulent payment transactions.

3. invoicing process

3.1. Recurring invoicing:

Subscriptions are billed regularly according to the selected plan (monthly, yearly, etc.). Billing takes place at the beginning of each subscription period.

3.2. Invoice date:

The invoice date is the date on which your initial purchase is completed. If this date does not exist in subsequent months, the invoice will be issued on the last day of the month in question.

3.3. Confirmation of payment:

After each payment you will receive a confirmation e-mail with the transaction and invoice details. We recommend that you keep this e-mail for future reference.

4. extension and termination

4.1. Automatic renewal:

Your subscription will be automatically renewed at the end of each billing period unless you cancel before the renewal date. Upon renewal, you will be charged the subscription price applicable at that time.

The customer can deactivate automatic renewal in their customer area.

4.2. Subscription cancellation:

You can cancel your subscription at any time via your account on the website. Cancellation will take effect at the end of the current billing period and no refunds will be given for partially used subscription periods.

5. price changes

5.1. Change notification:

We reserve the right to change subscription prices at any time. We will notify you at least 30 days before a price change comes into effect. The new prices will apply to the next billing cycle after notification.

5.2. Acceptance of changes:

If you do not agree to the price change, you can cancel your subscription before the change comes into effect. Your continued use of the services after the price change comes into effect shall be deemed to constitute your acceptance of the new price.

6. refunds and payment disputes

Our refund policy can be found in our Returns and Refunds Policy listed.

8. contact

If you have any questions about this payment policy, please contact us via:

E-mail: dpo@nbn23.com

Address: Avda. Juan de la Cierva y Codorniu, 27 Wellness Building 1, 3rd floor, Paterna Technology Park (Valencia)

Validity date: 01.09.2024